It pays to partner with IceNet:

  • Flexibility: We adopt a one source approach to manage the entire infrastructure value chain. The services are customized to such an extent that they can be picked 'on the tap' or 'on demand'. It allows customers to pick and choose the needs as per their requirement. For instance, an enterprise might possess good skills in server and network management, whereas the weakness could lie in application management. With IceNet methodology, you can outsource select parts of your operations, thus letting you strike the right balance between in-house capabilities and the added value you need.
  • One stop shop: A distributed hosted infrastructure comprises of multiple layers like application server layer, database layer, ASP application and more. Our services touch upon the entire infrastructure value chain, offering server monitoring, management and advanced technical support services. Also given that an enterprise would have hundreds and thousands of desktop users, spread across geographies, IceNet offers remote desktop monitoring and management services. To meet the needs across geographies, IceNet can help setup an IT help desk that addresses both devices & applications.
  • Remote Monitoring & Management: IceNet offers exceptional technical expertise, right set of tools and mature processes to offer remote systems management services. We service global enterprises 24x7, right from our India center and ensure that their IT infrastructure stays healthy and safe at all times. The advantage of remote management approach is that it offers significant cost advantages, thus cutting down on IT infrastructure management.
    • Business Alignment - To reduce overall cost of IT infrastructure maintenance.
    • Criticality - Mission critical setup. Mitigate delivery risks.
    • Complexity - Heterogeneous infrastructure with varied devices, software and OS.
    • Strategy - Outsource Systems Management tasks.
    • Solution - IceNet Enterprise Systems Management Services.
    • Result - Save support costs & gain enhanced productivity.
  • Reduced CAPEX: We believe in helping the growth of your business by reducing your overheads. We assure of best technology, infrastructure and processes to help your business. The benefits are reduced up front expenses as you don't have to dedicate resources for technology support infrastructure. So go ahead, acquire new markets and develop new products. Leave the rest to us.
  • To get best value for your dollars: Technology support is a repeatable process. By outsourcing the function to us, you can dedicate your resources on new technology development and you can focus on market development.
  • Experienced talent pool ensured: Hiring and retaining skilled support personnel is a huge challenge. We assure you of support with world class expertise by outsourcing operations to IceNet. Thus you save on expensive IT talent and the need to create elaborate knowledge and management.
  • De-risk Outsourcing: By leveraging on IceNet end-to-end solution package and process migration expertise, any risk of moving offshore is reduced. Right from the word go, you can expect measurable high quality services from IceNet.